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  • Can you provide information on the procedures used in your diagnostics?
    At ASK TECH, our diagnostics procedures involve a comprehensive assessment of your computer's hardware and software to identify any existing issues. We will then provide you with a detailed report of the diagnosis and any recommended repairs or upgrades that we think are necessary. From there, it's up to you to decide how you'd like to proceed.
  • How long will it take to repair my computer?
    At ASK TECH, we offer diagnostics on the same day. Depending on the service, some repairs can be completed the same day, while some repairs may take more time. For more information on our repair services, please call (604) 449-4888.
  • Are you open on the weekends?
    Yes, ASK TECH is open for business on Saturdays and Sundays.
  • Do you make house calls or office visits?
    Yes, we offer house calls and office visits for our computer repair services. Please contact us for more information about scheduling an appointment.
  • I need your help with my computer problems. Where should I start?
    If your computer is having issues, the first step is to contact ASK TECH. Our experienced technicians can diagnose the problem and provide an estimate for repair. If you’d like to schedule an appointment, you can do so online by visiting our booking link ASK TECH or by calling us at (604) 449-4888. We look forward to helping you get your computer running smoothly again.
  • Do you offer a guarantee on services you provide?
    Yes, we offer a 90-days guarantee on all services provided by ASK TECH. If you have any issues with the repair or service within 90 days of the service being completed, we will work with you to resolve the issue at no additional cost.
  • Do you accept computer recycling?
    Yes, ASK TECH recycles computers and other electronic products. We accept laptops, desktops, tablets, phones, and other electronic devices for recycling.
  • How much does the average repair cost?
    At ASK TECH Computer Repair Service, we strive to provide our customers with quality repairs at affordable prices. Depending on the repair, the cost can vary. We recommend you contact us for an accurate price estimate.
  • Do you build custom computers?
    Yes, we offer custom-built desktops and we will work with you to get the performance you need for a price that works for you. All custom-built machines come with a 2-year warranty.
  • Which Apple products that you require service for?
    Our service covers a wide range of devices including iMac, MacBook, MacBook Pro, MacBook Air, Mac Mini, Mac Pro, iPhones, and iPads.
  • What is the cost of a diagnostic?
    ASK TECH offers free diagnosis and free estimates to our customers. We are committed to providing quality service at an affordable price.
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